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Problem Adobe Photoshop Cc 2018 Installation Problem.

Discussion in 'Help and Request Center' started by christian cruz, Sep 17, 2018.

  1. christian cruz

    christian cruz Registered User

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    Hi, Im upgrading my old PS to cc 2018. But im stuck installing it. Im alway receivinv this message. "An earlier installation of this product was found. This product will be installed at its original location." And i have to install it over again im doing this for 2 hours. Any idea.
     
    rogersoniq likes this.
  2. Hawkeye

    Hawkeye Software Uploader Staff Member Moderator

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    you might wanna uninstall and remove every trace on the computer

    %programfiles%

    check common files inside program files too

    %programdata%

    %appdata%

    remove everything to do with adobe, then try a reinstall
     
    Mr. Spacely likes this.
  3. Mr. Spacely

    Mr. Spacely Staff Member Super Moderator

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    Use an uninstaller such as Iobit or Revo to remove all traces of old program.
     
  4. christian cruz

    christian cruz Registered User

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    How about the microsoft c++ its taking about. While im stalling it. Damn. I dunno what is happening.

    Ill check this tom. But i have to sleep..work day tom.
     
  5. Mr. Spacely

    Mr. Spacely Staff Member Super Moderator

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    The program should install it for you because it's needed. If not, you can DL and install direct from MS. Or try this here. >>

    Please Login or Register to view links

     
    Last edited: Sep 17, 2018
    *Maestro* likes this.
  6. christian cruz

    christian cruz Registered User

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    Im done :( i follow all your instruction I Install the given link above remove all file that is connected to ADOBE PS. Then reinstall Adobe Photoshop Cc 2018 But still, Stuck in this installation.

    [​IMG]

    Im dying here :(

    Dup post.
    Disregard
     
    Last edited by a moderator: Sep 18, 2018
  7. T1ppfehler

    T1ppfehler Registered User

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    Download and install Visual C ++ 2015;)
     
  8. christian cruz

    christian cruz Registered User

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    I already download at install the up all in one runtimes and its include Visual C ++ 2015
     
  9. Hawkeye

    Hawkeye Software Uploader Staff Member Moderator

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    have you tried unticking installing visual in the Photoshop setup ?
     
  10. christian cruz

    christian cruz Registered User

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    You mean this one?

    Please Login or Register to view links

    . should i remove the check for the visual c++
     
  11. Hawkeye

    Hawkeye Software Uploader Staff Member Moderator

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    yes untick both bottom ones give it a try
     
  12. christian cruz

    christian cruz Registered User

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    I tried to unclick the 2 option below. After that heres what i got

    Please Login or Register to view links


    Then receive it again

    Please Login or Register to view links



    Then agaim and again and again

    Im dead. I think im stuck with a time loop
    I keep receiving those 2 installation option. Someone saves me.
     
    Last edited by a moderator: Sep 18, 2018
  13. Hawkeye

    Hawkeye Software Uploader Staff Member Moderator

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    theres only one thing i can think off now, do a total uninstall off microsoft visual and photoshop and do a manual check of the places thats already been mentioned in this thread for photoshop and delete them restart and try again if it still does not work i'm at a loss
     
  14. mousology

    mousology Registered User

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    there is a tool provided by adobe called "adobe cc cleaner" that supposedly removes any program of your choice from the cc suite. I've never used it myself but I think it might solve your problem
     
    vdogeek likes this.
  15. LinuxOn

    LinuxOn Registered User

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    use adobe cc cleaner, create a new adobe cc account sign in to the Creative Cloud App with your new Adobe ID
    It will offer to upgrade software you already have installed, otherwise click 'Try' on all the programs you want.
    Once the Programs have fully downloaded and installed, BEFORE CLICKING 'Start Trial', exit the Adobe Creative Cloud app and disconnect your internet connection.
    Copy amtlib.dll is located
    You've now updated your Adobe CC 2018 apps
    fyi i use adobe.snr.patch.v2.0-painter.exe
    credit PainteR team
     
    vdogeek likes this.
  16. SiteWizard

    SiteWizard Staff Member Moderator

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    that wat @mousology say is correct and the eazyest way to do .
    go to the adobe site and download that program to remove adobe files and registery's left-after.
    after that restart the Computer /Laptop and try again to install .
     

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