Locked BSOD while watching youtube videos

[Riego Jeremy]

As the title says, I'm having bsod's while watching youtube videos on google chrome. I'm using windows 10

 

[Cyler]

As a first step I would check and turn off hardware acceleration in chrome (Settings / advanced / system and switch off hardware acceleration).

If the problem stops or gets less often, that means its more likely your graphic card or graphic card driver. You can use a tool named DDU (Display Driver Uninstaller) to clean your system from the current driver and reinstall a fresh one. For test purposes install an older and stable driver and not the latest one. If things go well then you can install the latest one.

If the problem persists check a) Youtube with other browser b) a different video site (Vimeo for example) with chrome and other browser and let us know.

The error code you get with the blue screen will also help to pinpoint the issue.

 

[Riego Jeremy]

i disabled

As a first step I would check and turn off hardware acceleration in chrome (Settings / advanced / system and switch off hardware acceleration).

If the problem stops or gets less often, that means its more likely your graphic card or graphic card driver. You can use a tool named DDU (Display Driver Uninstaller) to clean your system from the current driver and reinstall a fresh one. For test purposes install an older and stable driver and not the latest one. If things go well then you can install the latest one.

If the problem persists check a) Youtube with other browser b) a different video site (Vimeo for example) with chrome and other browser and let us know.

The error code you get with the blue screen will also help to pinpoint the issue.

Thanks, I disabled the hardware acceleration and will try to observe if it will happen again. About the error code, there is no error code when BSOD appears

 

[Cyler]

When you have the time google "BlueScreenView v1.55". It's a free program that scans all your minidump files created during 'blue screen of death' crashes and shows them on your screen. You can upload the images here or just write the error code as well as what program/driver caused it.

The program looks like the screen below. We care for the marked things, which are the error type and error code as well as what caused it.

 

[thejr007]

If your pc is doing any kind of an overclock cpu and or ram speed than stability issues could be many... bad memory modules can also cause what seems like random issues as well. More often than not overclocking is the culprit for instability. If your system is running stock then perhaps it could be a driver issue again looking at the bsod viewer might lead to more clues.

If your doing an overclock on ram then tone it down a couple hundred mhz at a time till the issue subsides. Also depending on your platform the other settings for overclocking stability might need to be bump'd up like system agent and VCCIO settings...

P.S. @Riego Jeremy your upload ratio is nearing the minimum of 0.4 please seed as much as you can

 

[juanamm]

Thanks, I disabled the hardware acceleration and will try to observe if it will happen again. About the error code, there is no error code when BSOD appears

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