Locked Help to remove Malware From my PC

[Baqir]

Hello every one.
I need help to remove malware from my computer. But before this I want to share the method, I use to remove the malware. There are two malwares Explorer.exe and Svchost.exe I successfully removed from my computer using malware byte software. Now the actual problem is that the malware infected my all software (Not the Installed software) present in my hard drive and whenever I install that software the above two virus comes again. I tried many malware or antivirus program (Malwarebyte. Extraminateit, unhackme, superantispyware and many other including both free and paid) but these software remove only active software which are showing in task manager and these don’t remove from the those software.
I also identify that software which are infected as their icon are Pixelate with UAC Icon (image 1) and when I check their Properties in detail section, they showing the Product Name as Project 1 and Original Filename as TJprojmain.exe. (Image 2)
I tried many methods which shown in Google and youtube but these only remove only active Virus. Even checked by reinstalling window. There are lots of software due to which I cannot delete them and redownload. So, I thought to ask here maybe any one has the solution.

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Sorry for Bad English.
Thankyou in advance

 

[mr_raby]

Disable her service first and
Remove from the location you are at

 

[choli]

My advice: BACKUP ALL your data that's IMPORTANT to you.
After that, wipe clean ALL partions in your hdd..

Reinstall OS and all software including anti virus...
Update as neccessary including anti virus...
Then scan your backup...
If salvageable then you take a deep breath..
If not, just start from zero..

 

[Baqir]

Disable her service first and
Remove from the location you are at

There is no service

 

[juanamm]

... Now the actual problem is that the malware infected my all software (Not the Installed software) present in my hard drive ...

For these cases of massive infections I would recommend 2 things:
a) run the antivirus software from boot, example Avast has that option.
b) back up the info you can, format and install a clean copy of Windows.
You have to put in a balance between losing some program (that maybe later you can find it somewhere) or get infected forever.
There are no magic solutions and I think I would give more importance to security.

 

[Cyler]

A small alternative:

1. Get one of the LIVE windows versions from here (Window PE) that has a preinstalled antivirus and boot from a USB thumb drive using that PE. Update the antivirus if you can and then scan/clean your disks.
and/or
2. Remove the hard disks from your PC and connect them on another clean PC (not as boot) and then scan them from that PC. You can use a cheap HDD enclosure too to connect from a USB port.

In either case, DO NOT RUN ANYTHING OR OPEN ANYTHING from your hard disks. Just scan and clean and proceed accordingly to the antiviruses report. Use more than one a/v if possible.

I hope it helps.

 

[juanamm]

We are in the same.
Suppose the user has another PC and manages to scan the infected disk.
There are times when the AV cannot clean the infection and offers to remove the file. The user does not want to lose their applications (files).
For this case I think it is simpler to scan your PC from boot, it would achieve the same result as putting the HDD on another PC, since the AV is running before the operating system, that is, no application would be running while cleaning the PC.

As I mentioned earlier, the user must choose between keeping infected files that the AV cannot clean or remove. I would instead choose to clean everything at the cost of losing applications.
It is my humble opinion.

 

[Proteus]

As @Cyler said, use a bootable rescue disk (Hirens is my go-to) with a virus scanner. Good luck.

 

[Cyler]

We are in the same.
Suppose the user has another PC and manages to scan the infected disk.
There are times when the AV cannot clean the infection and offers to remove the file. The user does not want to lose their applications (files).
For this case I think it is simpler to scan your PC from boot, it would achieve the same result as putting the HDD on another PC, since the AV is running before the operating system, that is, no application would be running while cleaning the PC.

As I mentioned earlier, the user must choose between keeping infected files that the AV cannot clean or remove. I would instead choose to clean everything at the cost of losing applications.
It is my humble opinion.

Yes, we are... kinda. In any given solution there are always some chances of failure or success. What we try to do is maximize the success even by a small %. The benefits of using PE are multiple in this case. Mainly you can use several scan engines including rootkits, malware, and antivirus and not just rely on a single antivirus. That gives higher chances of disinfection compared with using only one product. You will often find that some antivirus can deal better with some types of infections than others.

Additionally, you can use better file managers, or rescue or backup utilities or whatever else one might need in order to do the copying/backup or erase straight from the disks.

 

[juanamm]

We will see what the user responds.
I think you have been given all possible solutions to solve your problem.
@Baqir is your turn to take the solution you think is right for you.
Good luck buddy.

 

[Wichestery2k]

have you try malaware 4.0?

 

[Baqir]

Thank you guyz.
I have no option to scan hard disk from other pc Therefore I have to try avast boot scan first if not solved then I will try hiren boot CD.
if there is any other software are better then plss inform me.

 

[juanamm]

Thank you guyz.
I have no option to scan hard disk from other pc Therefore I have to try avast boot scan first if not solved then I will try hiren boot CD.
if there is any other software are better then plss inform me.

Have you tried using a Windows restore point prior to infection?

 

[Baqir]

Have you tried using a Windows restore point prior to infection?

I have not created windows restore point and also I reinstall windows too after infected

 

[Uncle Mac]

Hello every one.
I need help to remove malware from my computer. But before this I want to share the method, I use to remove the malware. There are two malwares Explorer.exe and Svchost.exe I successfully removed from my computer using malware byte software. Now the actual problem is that the malware infected my all software (Not the Installed software) present in my hard drive and whenever I install that software the above two virus comes again. I tried many malware or antivirus program (Malwarebyte. Extraminateit, unhackme, superantispyware and many other including both free and paid) but these software remove only active software which are showing in task manager and these don’t remove from the those software.
I also identify that software which are infected as their icon are Pixelate with UAC Icon (image 1) and when I check their Properties in detail section, they showing the Product Name as Project 1 and Original Filename as TJprojmain.exe. (Image 2)
I tried many methods which shown in Google and youtube but these only remove only active Virus. Even checked by reinstalling window. There are lots of software due to which I cannot delete them and redownload. So, I thought to ask here maybe any one has the solution.

You must be registered for see links

You must be registered for see links

Sorry for Bad English.
Thankyou in advance

You file host is clean and register too ?

 

[Baqir]

You file host is clean and register too ?

Not understand bro....
BTY I have tried bitdefender total security and avast premium security but both these antivirus deleting my file not repairing the file. Now I will try AIO System rescue toolkit.
Thanks for replying guyz

 

[Uncle Mac]

Not understand bro....
BTY I have tried bitdefender total security and avast premium security but both these antivirus deleting my file not repairing the file. Now I will try AIO System rescue toolkit.
Thanks for replying guyz

look in file host C:\windows\system32\drivers\etc\hosts
usually the files go here and in the registry.
and look taskbarmanager process

 

[Asfandiyar]

Hello every one.
I need help to remove malware from my computer. But before this I want to share the method, I use to remove the malware. There are two malwares Explorer.exe and Svchost.exe I successfully removed from my computer using malware byte software. Now the actual problem is that the malware infected my all software (Not the Installed software) present in my hard drive and whenever I install that software the above two virus comes again. I tried many malware or antivirus program (Malwarebyte. Extraminateit, unhackme, superantispyware and many other including both free and paid) but these software remove only active software which are showing in task manager and these don’t remove from the those software.
I also identify that software which are infected as their icon are Pixelate with UAC Icon (image 1) and when I check their Properties in detail section, they showing the Product Name as Project 1 and Original Filename as TJprojmain.exe. (Image 2)
I tried many methods which shown in Google and youtube but these only remove only active Virus. Even checked by reinstalling window. There are lots of software due to which I cannot delete them and redownload. So, I thought to ask here maybe any one has the solution.

You must be registered for see links

You must be registered for see links

Sorry for Bad English.
Thankyou in advance

use avg free edition.

 

[Baqir]

look in file host C:\windows\system32\drivers\etc\hosts
usually the files go here and in the registry.
and look taskbarmanager process

Task manager is clean but not checked host file.....
Actually Virus are not in c drive or system file I cleaned it with malwarebyte. The problem is they infected my software installer only exe file I have lots of exe file and when I scan with antivirus they remove my whole software but I need the antivirus or method with which I can remove the virus from the infected exe file.
Malwarebyte does not even detect virus from the file so malwarebyte is not use. Tried other malware remover too.
Till now I tried bitdefender and avast as suggested in the thread they detect the virus but remove file too tried avast boot scan but this only scan c drive but the infected file is in other drive.
Till now only solution seems to delete whole infected file but this is last solution. Therefore before deleting trying to recover it using different antivirus.
I will also try Avg.
Tomorrow is holiday so I will try whole day to recover it till evening but then I will delete all infected file.
So it is request to admin plss keep this thread open till tomorrow evening.
Also if possible also suggest a very good antivirus for later use.

 

[Uncle Mac]

For me panda dome