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Locked PowerDVD original Toshiba

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kikorosa

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I'm trying to solve the problem of PowerDVD not working with the AMD card with Cyberlink technical support. However, I read in my PC datasheet that PowerDVD was available already pre-installed on my PC, therefore, I suppose it worked with the AMD card in its orginal version. Since it is not a technical question, but a software question, would it be possible to restore the original PowerDVD TOSHIBA software?
 

Uncle Mac

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I have a Toshiba Satellite A665 with nVidia graphics, and it originally came with PowerDVD preinstalled in Windows 7. If you have the original restore disks for your PC, then you have the app. Though, why would you want to reinstall an old app? There are plenty of newer and better apps out there that can work with your hardware.
Just look around here and on the internet, you might find something better. Good luck!
 

kikorosa

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I have PowerDVD 19, but it doesn't work with AMD video card. I like PowerDVD because it has TrueTeather enhancement effects, which Windows Media Player or VLC doesn't have. Obviously they need the dedicated AMD card to work.
 

Uncle Mac

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I have PowerDVD 19, but it doesn't work with AMD video card. I like PowerDVD because it has TrueTeather enhancement effects, which Windows Media Player or VLC doesn't have. Obviously they need the dedicated AMD card to work.

Sorry, but the only way you are going to restore the original app is to use your restore disks, which you should have made when you received the PC by using the Toshiba Restore disk creator. If you do not have them or you got the PC from someone else, then I can't help you. Sorry...
Another thing..., it would be very helpful if you posted the specs of your PC, maybe someone else can help, though it's doubtful.
 
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kikorosa

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My specs are:
Toshiba Satellite L50-B-17V
Windows 10 Pro x64
Intel Core i5-4200U
AMD Radeon R7 M260 (doesn't work on PowerDVD and Mirillis Splash Video Player)
RAM: 8 GB DDR3
SSD: Drevo X1 Pro 512 GB
 

Wichestery2k

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have you contact "Toshiba to see if you can purchase a restoration image??
 

kikorosa

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There is only a TOSHIBA phone number, there is no email address.
 

juanamm

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As your problem is specific to your AMD card, another suitable site where you can find help is community.amd.com
 

Uncle Mac

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Find a PC Doctor .. We arent a Toshiba Satellite L50-B-17V Dealer or Support
Complete and Locked
 
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