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*** Users Getting and Waiting on Approval ***

TheMacGyver

Super Admin
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#1
Hi there,

To make your transition to VIP Rank less painful please look at this image closely..
It works trust me..


Your wasting time and resources posting everywhere for approval.. Posting on Staffs
Profile and in Chat and elsewhere is meaningless..
So I hope this will help..


https://www.teamos-hkrg.com/index.php?premium/


 
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88jcole

Registered User
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#6
With a site this size (estimated 300k member count) and the administrator activity you all have why the (up to 4 day) delay for authorization on VIP? Ive now seen 3 different explanations of what to do with my confirmation details now and how to format them. We also have no way of verifying that what we've submitted is acceptible because you're the only one who is getting these @MrLonely . I love the site and the products available but surely you can d how it looks to be this large and charging this much for a membership only to have a very chaotic system when it comes to VIP authorization. Also only one of those options in the OP is available to me for submitting because I joined, read through some info on here and immediately donated. I cannot send PM's so I cant use one of the links you gave. I do not mean to come off rude or ungrateful I am very disappointed that I was not authorized before the end of the weekend. To be honest I probably would not have donated had I known it was going to play out like this where everyone tells me to wait on you then you show up for ten minutes and leave. I know your life doesn't revolve around me nor this site but you could correct this by simply changing the processing system.

I was an admin over at AndroidArea51.com, prior to its demise. We had a very similar VIP system. We only had one person authorizing but he could do it on his phone. We never had a VIP upgrade that took longer than 12 houtrs. Honestly it wouldn't even be bad if the staff here had a clue what was going on with the requests. In that area it really seems like everyone is repeating a script and they genuinely have no idea what is going on with this process. I know you all get tired of hearing this and I understand... Thanl you for all you do.
 

Mr.Lonely

Super Admin
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#8
@88jcole
Everyone life is not as easy as you think of.
if you do not understand anyone's problem you should not explain something which only creates anger.
We have lost more than 5 Paypal due to some idiot and scammer VIP.
we can not access Paypal with same phone or PC again.
if you can not understand that then I am sorry.

also, admin is not 24x7 on the forum they have life and more things as well.

already mentioned that function is broken, need time to fix everything.

and you only EMailed Yesterday.
 

88jcole

Registered User
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#9
Yes sir. I'd hate for you to get mad at me through the computer. I know you're serious because you typed "NOW" in all caps there. I apologize I wont ask anymore questions.
 
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#10
You all have 3 different explanations of how we're supposed to submit our info to you. Your post has 2 different links and tells us to use both but only 1 is accessible to new members. The argument about people are busy would be totally understandable but you have an admin here roughly 18 hours of the day. You all have to understand that telling people give me your money and dont ask any questions isn't the best way to do things. If the payment system doesn't change a simple queue system of some kind would certainly make all the difference in consumer confidence. The combination of that hosting site and the staff saying idk and then people like Astro not being able to take any kind of criticism without telling people to f off essentially isn't a confidence builder. I was told to ask you but I can't pm you so... how am I supposed to ask you? I dont see why stating this is somehow so taboo. You all twist it and act like this process is totally normal, it's not at all. I love the site but please address the issues with VIP asap.

Astro, if you cant respond to that post with anything other than telling me to leave youi need to figure out why thats all you could answer and ask yourself if its because you're defending the site or trying to defend your ego.
Sir: No disputing what staff suggests and Ive seen enough here and in chat to last me the rest of the week... PERIOD.. Chill and work on your ratio by seeding and be a good VIP member...
Thats all and Please dont reply to me here.. Enough has been said on this thread That was made to be useful and keep one Informed.. Good Luck
 

Mr.Lonely

Super Admin
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#11
@88jcole
why don't you understand the situation? we are broken due to the last upgrade. we are working on it.
we need to fix many things. and I cannot explain everything to everyone.
if you don't wanna understand I cannot help.
we are not begging to anyone for money, it is Users choice to buy VIP or not.
we only work for users and uploading various stuff on the forum for FREE as well.
we are not hungry for anyone's money.
The Problem is I am having time issues and due to these things are slower.
and only you have this much issues on the forum, even you can ask any VIP member for same.
we are here from 2014 and due to intensive load, we need to fix things along with keeping the forum alive.
if you anyone of you do not respect our work, you guys may go to other places.

our motto is to serve people, and VIP stuff is only to bear server cost development cost, seedbox cost and all, and much of dedication is applied by modder like @tomeCar @The Rain and rest of management to provide you such contents.

and if anyone of staff showing you bad attitude you can directly contact me via contact us page along with appropriate evidence as I know few are rude here and will definitely take some action against them.

Our Job is to satisfy Users at first. we are not Dictator.
 

igottafindbubba

Registered User
Downloaded
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#12
@88jcole
why don't you understand the situation? we are broken due to the last upgrade. we are working on it.
we need to fix many things. and I cannot explain everything to everyone.
if you don't wanna understand I cannot help.
we are not begging to anyone for money, it is Users choice to buy VIP or not.
we only work for users and uploading various stuff on the forum for FREE as well.
we are not hungry for anyone's money.
The Problem is I am having time issues and due to these things are slower.
and only you have this much issues on the forum, even you can ask any VIP member for same.
we are here from 2014 and due to intensive load, we need to fix things along with keeping the forum alive.
if you anyone of you do not respect our work, you guys may go to other places.

our motto is to serve people, and VIP stuff is only to bear server cost development cost, seedbox cost and all, and much of dedication is applied by modder like @tomeCar @The Rain and rest of management to provide you such contents.

and if anyone of staff showing you bad attitude you can directly contact me via contact us page along with appropriate evidence as I know few are rude here and will definitely take some action against them.

Our Job is to satisfy Users at first. we are not Dictator.
The webmaster life is a HARSH LIFE...
 
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#13
Thank you for the update and the post, I already created the email and sent it in "loveth***************" and went ahead and made sure to notify you guys that the 2nd link is broken. However I guess I'll continue to wait until friday before posting again since it appears that there was a break in the system causing delays to processing requests for membership.
 

Iceman96

Verified Member
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#14
Thank you for the update and the post, I already created the email and sent it in "loveth***************" and went ahead and made sure to notify you guys that the 2nd link is broken. However I guess I'll continue to wait until friday before posting again since it appears that there was a break in the system causing delays to processing requests for membership.
Nah man 2nd link works fin your rank is your problem you are registred user so you can't use PM function if you have sended E-**** whit all needed info thats it now wait and next time please post in VIP section ony! :)
 
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#15
ohhh man, I got it now! thank you sir! and I didn't know I could post in vip sections without having the special little tag thingy. I'm sorry I don't frequent the site enough, but you guys have been quite helpful and I appreciate it
 
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