Display Hidden System Files:
Before you can begin to solve your file issue, you must first display any system files that may be hidden.
-First open
My Computer >
Tools >
Folder Options >
View >
Advanced Settings.
-Check the boxes corresponding to the
Display the contents of system folders and
Show hidden files and folders options.
-Uncheck the boxes next to the
Hide extensions for known file types and
Hide protected operating system files (recommended) options.
-Finish up by clicking
Apply to all folders >
OK.
Run In Safe mode:
-Restart the computer, and tap the
F8 key before Windows loads. Try to delete the file again.
Copy and Paste the File/Folder to Another Location
--Another solution is to try to
move the file or folder to another location before deleting it. To do this, simply copy the file (
Ctrl +
C) and paste (
<bold>Ctrl +
P) the file in a new location.
Try to delete the file from its new location.
Delete via Command Prompt
-You might be successful in deleting the file by using a
command prompt.
-Press
Ctrl +
Alt +
Del, and stop the
explorer.exe process. Both the icons and the taskbar will disappear.
-Next, click
File >
New Task >
run cmd.
Access the folder by using the following command:
Then, delete the file using the following command:
Finally, click
File >
New Task, and run
explorer.exe.